Inspiration Manpower Consultancy Private Ltd

Voice Process Executive - Banking Process

Job Location:  Bangalore
Job Description:  SkillSet: "international bpo", "chat process", "international voice process", "web chat", "international call center".

Handling the customers inquiry

Handling calls, collecting and updating the database.

Follow-up with customers managing database of leads allocation

Improvement and quality assurance programs

1)Banking process- Help in customer resolving their banking related queries.

2) Customer service executive (CSE) - Handling the customers calls on banking related queries

3) Customer service email chat process

Fresher Salary - up to 20-25k

Experience Salary - Decent hike on last CTC

Shift : Day Rotational Shift

Qualification:

Graduate

Industry: BPO customer service ITES, BPO, KPO, LPO.

Location- Bangalore

Required Experience:

Fresher/1 Year experience in International Call center

Rounds of interview

HR round , Aptitude , Operation Round

Functional Area:  Customer Service (International)
Experience:  1 - 6 years
Qualification:  ("Graduation in any field")
Salary:  2.0 Lakh to 5 Lakh INR
 
Inspiration Manpower Consultancy Private Ltd
Job Ad publication date: 20 May 2022