Voice Process Executive - Banking Process
Handling the customers inquiry
Handling calls, collecting and updating the database.
Follow-up with customers managing database of leads allocation
Improvement and quality assurance programs
1)Banking process- Help in customer resolving their banking related queries.
2) Customer service executive (CSE) - Handling the customers calls on banking related queries
3) Customer service email chat process
Fresher Salary - up to 20-25k
Experience Salary - Decent hike on last CTC
Shift : Day Rotational Shift
Qualification:
Graduate
Industry: BPO customer service ITES, BPO, KPO, LPO.
Location- Bangalore
Required Experience:
Fresher/1 Year experience in International Call center
Rounds of interview
HR round , Aptitude , Operation Round